Challenge: Effectively provide guidance interactively to users at their moment-of-need.

Solution: Interactive walkthroughs have proven to be an effective tool bringing help to the users in context of their environment.

A user walkthrough provides a focused delivery that guides users through features and capabilities, which has been shown to reduce the number of “how to” calls or tickets to IT support by 25%-70%. 

  • Accelerate employee on-boarding & Increase user adoption
  • Reduce the number of "how-to" questions that get asked
  • Create more efficient policy communications
  • Allow for more effective corporate governance

This White Paper discusses the challenges and solutions to help your organization address user adoption, on-boarding and training.