Dynamics 365 is a powerful platform that many of our customers are currently either using or going to be using soon.
As powerful as it is, many have found it to be frustrating to train and supporttheir users on this platform.
Since every Dynamics 365 implementation is different, the guidance and policies that you need to provide your users is also going to be unique.
So what do you do?
The answer is that you provide information, announcements, policies and guidelines to your users at their moment of need directly within their own environment so it's impossible to miss. This is done with the concept of contextual microlearning.
In this webinar that I'm hosting in coordination with MS Dynamics World, I'll show you Lots of real use case scenarios of how contextual microlearning is being utilized by organizations around the world to increase user adoption while decreasing support tickets and repetitive questions from users.
I will also show how you can calculate your return on investment (ROI) for contextual microlearning so you can determine if you are succeeding with your goals.
Come join me on February 24th and bring your questions with you. Looking forward to seeing you there!