In late May, Microsoft released a beta preview of Microsoft 365 Learning Pathways, a training site based on SharePoint communication site with all the modern experience features. The content is kept current and Microsoft has plans in place to add more features to improve learner's experiences.
“We plan to use Microsoft 365 Learning Pathways for Office 365 user training; do we still need VisualSP?” This is the question companies have recently been asking.
The answer is yes.
To ensure that employees learn and actually use Office 365, even if you are using Microsoft 365 Learning Pathways, you still need to install VisualSP to provide in-context one-click help to your employees. VisualSP ensures successful user adoption of the platform.
Let's explain how.
Employees will not abandon their current favorite tools and adopt SharePoint on their own; they have to be driven.
The benefits that come with using SharePoint are fully dependent on sustainable deep-and-wide usage of the platform. To that end, companies increase efforts to help employees master their tasks and utilize the platform to the greatest extent. Typically a help desk system is built and a dedicated user support team is appointed; to help employees master the platform, a help site is created and a training program is launched.
Along with incorporating an early adoption program, the most commonly asked question is the impact it will have on the overall company-wide adoption of the platform. Planning for early adoption does contribute to success, considerably. Here are the 3 reasons why.
Many companies that deploy digital tools find it hard to attain intended business outcomes. Often, the problem is not the tools but the low and incorrect usage of them. The problem is poor digital adoption.
If your digital workplace is heavily based on teamwork, you can take full advantage of one of the most powerful services within the Office 365 suite: Office 365 Groups.
Now, here is a common scenario: you tell your team members to make use of a tool; they open the tool but don't know where to start. This happens even after everyone has gone through sessions of training.
Not knowing how to use a tool is one of the greatest barriers to better usage.
Wouldn't it be great if there was a timeline of 'adoption enhancing activities' to follow when rolling out a new SharePoint-based intranet (or relaunching an existing one)? I mean, let's get real and talk about concrete things instead of vague concepts.
Team collaboration, task automation, data security, employee productivity, and return on investment are the common business pursuits. Toward those goals, companies have deployed SharePoint and Office 365.
However, all these business goals are only attainable to the extent that employees actually use the platforms. At the same time, SharePoint and Office 365 adoption remains a major challenge to organizations of all sizes. The idea of "build it; they will come" seldom translates into reality.
This is the fourth post in my series about Caveman User Adoption. The first was an overview of 4 Caveman Tenets of user adoption that together create an environment where SharePoint and Office 365 will grow organically. This article is a deeper dive on the third tenet – Simple Solutions. The core idea here is to solve common pain points with something that is satisfyingly simple. Don't design the proverbial solar-powered rocket launcher with GPS and cup-holders when all the users really needed was a club. Clubs are easy to replicate. They cost little to maintain. They have a short learning curve. They are satisfying to use. When you've got a new club - everything looks like a nail.