Best Practices, Tips, Insight and Guides for End User Adoption and Information Governance

How Contextual Help Systems Are Becoming Essential to Digital Transformation

By Asif Rehmani

November 20, 2018

in-context help, SharePoint Training, Office 365 Training

The user base of contextual help systems keeps expanding, rapidly. From the immense pool of feedback that has been gathered, companies have highlighted a number of benefits: Enabling ongoing user training effortlessly; Freeing IT teams from...

Contextual Help Systems Are Better than Training Programs

By Jordan Vanderlugt

November 07, 2018

in-context help, Blog

As contextual help systems emerge in the market, a question is often asked: we are already running training programs, do we have to install a contextual help system as well? The answer to this question is yes. Training programs definitely help...

Live Webinar: SharePoint Help That REALLY Helps!

By Alex Brown

April 13, 2017

end user training, SharePoint, sharepoint site collection help, in-context help

Does this sound familiar? SharePoint user: “I don’t know how to share documents in the new SharePoint interface. Can you show me really quick?” You: “I’m in the middle of an important upgrade. Check out the Help feature or check YouTube for a...