Microsoft Provided Context Sensitive Training and Support in Dynamics 365 Customer Engagement (CRM)

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5 biggest digital adoption problems in 2021

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Microlearning disappoints – unless you put it into context

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How to sum up VisualSP in 5 words? “Contextual Microlearning for End Users”

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Business Use Case: Display Microsoft Learning Pathways content to personnel in their native language with VisualSP

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Use VisualSP Premium to make sure your employees understand how to use Microsoft Retention Labels

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What is VisualSP?

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How can we use VisualSP to help our staff use custom applications we build in-house?

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Can your business afford to give up on a shift to remote work?

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Don’t be afraid to over communicate when your organization is working remotely

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Microsoft Provided Context Sensitive Training and Support in Dynamics 365 Customer Engagement (CRM)

By Asif Rehmani
June 24, 2022
The default mode of user help provided by Microsoft in Dynamics 365 is useless for end users who are actually using Dynamics day in, day out.  If a user clicks on the question mark (?) at the top right of the screen to get help, they are taken to a...
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5 biggest digital adoption problems in 2021

By Asif Rehmani
February 10, 2021
When you log in to the usage analytics dashboard of your company’s IT system, what story do the numbers tell?
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Microlearning disappoints – unless you put it into context

By Asif Rehmani
September 17, 2020
How much time did you spend on professional training this week? If you are anything like the average worker, it probably wasn’t very long. One study found that employees spend just one percent of the workweek learning. Furthermore, the amount of...
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How to sum up VisualSP in 5 words? “Contextual Microlearning for End Users”

By Michael Blonder
July 06, 2020
The VisualSP help system provides contextual microlearning for end users. What does this mean?
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Business Use Case: Display Microsoft Learning Pathways content to personnel in their native language with VisualSP

By Michael Blonder
June 29, 2020
Organizations operating across the globe face a challenging IT support issue: How do we provide help for our personnel located across the globe to encourage them to manage themselves next time?
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Use VisualSP Premium to make sure your employees understand how to use Microsoft Retention Labels

By Michael Blonder
May 29, 2020
Does your organization have an extensive set of SharePoint Online sites? Is your organization operating in a heavily regulated industry? If your answer is “yes” to these two questions, you should make sure personnel are aware of Microsoft Retention...
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What is VisualSP?

By Michael Blonder
May 01, 2020
The VisualSP help system is a contextual microlearning help system for end users. VisualSP strives to unfrustrate end users by providing them the information, communication and training they need within their flow of work and at their moment of...
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How can we use VisualSP to help our staff use custom applications we build in-house?

By Michael Blonder
April 28, 2020
Learn more about VisualSP for custom applications on our VisualSP Anywhere page VisualSP is available for any web application. By web application we mean any application utilizing a web browser as a client.
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Can your business afford to give up on a shift to remote work?

By Michael Blonder
April 16, 2020
  On Thursday, April 16, 2020 The Washington Post ran a story on the front page on the topic of how the public is expressing fatigue with the shift to remote working necessitated by the coronavirus pandemic. 
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Don’t be afraid to over communicate when your organization is working remotely

By Michael Blonder
April 06, 2020
Because actual face-to-face communication is completely absent from the remote work experience it is helpful to over communicate. Gwen Moran explores the need to over communicate in a story she wrote for Fortune and published on April 6, 2020 “3...
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