VisualSP Premium includes analytics to provide you with visibility into personnel engagement with the help system. Once their engagement is visible to you and to your team you can make many decisions based on empirical data. This kind of decision...
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By Michael Blonder
April 17, 2020
VisualSP helps your pivot to running your business remotely succeeds If you employ 50 or more people and your business is located in one of the pandemic hotspots in the United States, you have two choices: either you pivot operations to your...
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By Michael Blonder
April 16, 2020
in-context help,
Digital Transformation,
Change Management,
work from home,
wfh,
remote work,
working from home,
working remotely
On Thursday, April 16, 2020 The Washington Post ran a story on the front page on the topic of how the public is expressing fatigue with the shift to remote working necessitated by the coronavirus pandemic.
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By Michael Blonder
April 06, 2020
Because actual face-to-face communication is completely absent from the remote work experience it is helpful to over communicate. Gwen Moran explores the need to over communicate in a story she wrote for Fortune and published on April 6, 2020 “3...
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By Michael Blonder
April 05, 2020
In a blog post titled Remote working: here to stay? Leslie Willcocks writes for the Business Review blog of the London School of Economics:
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By Michael Blonder
April 05, 2020
In their story for Harvard Business Review "3 Tips to Avoid WFH Burnout", Laura M. Giurge & Vanessa K. Bohns note:
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By Michael Blonder
February 28, 2020
performance support,
in-context help,
Governance,
Digital Adoption,
Digital Transformation,
Change Management
In a free download titled "Strategy priorities in 2020" Gartner reports on the findings of a survey of technology executives. Four of the ten most popular finding
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By Asif Rehmani
February 24, 2020
office 365 adoption,
SharePoint User Adoption,
SharePoint Training,
Office 365 Training,
Digital Adoption,
Digital Transformation,
CMSwire,
Change Management
Like previous years, last year, 2019, was a success with the articles that I write for CMSwire.com. I focus on helping employees use deployed digital tools to the fullest: user training, IT support automation, digital adoption, digital...
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By Asif Rehmani
February 05, 2020
Change Management is never easy. Everybody wants changes for the better, but they don't want to change themselves and their own behavior. That's just how we are all built as humans. Organizational change management comes from behavior change of...
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By Asif Rehmani
February 05, 2020
In today's digital age, our workplace has fundamentally changed. We use dozens of digital tools and this presents new challenges. It's forcing HR and Training managers to rethink the whole employee training methodology. The way we work has been...
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