VisualSP - SharePoint and Office 365 User Training Blog

Help Your Team Use Office 365 Groups and Quickly Boost Collaboration

Posted by Asif Rehmani on Dec 4, 2018

If your digital workplace is heavily based on teamwork, you can take full advantage of one of the most powerful services within the Office 365 suite: Office 365 Groups.

Now, here is a common scenario: you tell your team members to make use of a tool; they open the tool but don't know where to start. This happens even after everyone has gone through sessions of training.

Not knowing how to use a tool is one of the greatest barriers to better usage.

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Topics: SharePoint Adoption, office 365 adoption

Microsoft Partners with VisualSP to Provide Real-time Help for Office 365, Through Their Digital Scale Training Program

Posted by Jordan Vanderlugt on Nov 28, 2018

Watch this short video or read the details below!

CSM marketing video (1)

Microsoft is focused on increasing active usage of Office 365. In order to boost their customer adoption rates, they chose a solution that provides an on-demand training which follows users around and provides support specific to what they are working on. This solution allows organizations to quickly get their users up-to-speed on all things SharePoint and Office 365 with step-by-step interactive guidance and in-context help at the moment of need.

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Topics: SharePoint End User Training, Microsoft Office 365, SharePoint Training, Office 365 Training

How Contextual Help Systems Are Becoming Essential to Digital Transformation

Posted by Asif Rehmani on Nov 20, 2018

The user base of contextual help systems keeps expanding, rapidly. From the immense pool of feedback that has been gathered, companies have highlighted a number of benefits:

  • Enabling ongoing user training effortlessly;
  • Freeing IT teams from the workloads of providing support to end users;
  • Increased usage of approved digital tools;
  • Easier onboarding of new employees;
  • Faster adoption of business workflows;
  • Improved regulatory compliance;
  • And, more importantly, successful digital adoption.
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Topics: in-context help, SharePoint Training, Office 365 Training

SharePoint Best Practices - 5 Milestones for User Adoption

Posted by Asif Rehmani on Nov 14, 2018

Wouldn't it be great if there was a timeline of 'adoption enhancing activities' to follow when rolling out a new SharePoint-based intranet (or relaunching an existing one)? I mean, let's get real and talk about concrete things instead of vague concepts.

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Topics: SharePoint Adoption, SharePoint End User Training

Contextual Help Systems Are Better than Training Programs

Posted by Jordan Vanderlugt on Nov 7, 2018

As contextual help systems emerge in the market, a question is often asked: we are already running training programs, do we have to install a contextual help system as well? The answer to this question is yes. Training programs definitely help but contextual help systems ensure digital adoption.

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Topics: in-context help, Blog

Use Case - Communicate Governance Information at Moment-of-Need

Posted by Asif Rehmani on Oct 18, 2018

The problem is that not many people know where the governance documents reside   

A governance document exists for the company which has guidance on how the intranet environment should be used and processes that need to be followed. Even among the people that know where it is, most don't make use of the document because it's too long and it's hard to find the exact policies you need to know when you need to know it. There needs to be a way to communicate governance information to people when they need it.

 

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Topics: VisualSP Online Help System, Governance, Use Case

Use Case - Onboard users to new interfaces

Posted by Asif Rehmani on Oct 16, 2018

Business need:

When users visit new web interfaces, it's easy for them to get confused especially if there is a lot going on in those interfaces. We want to be able to provide automatic context sensitive guidance about those interfaces to the users so they are not confused. This information needs to be provided in the user's own workspace so they don't have to navigate somewhere else to get that information.

 

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Topics: VisualSP Online Help System, Onboarding, Use Case

Self-serve site creation in SharePoint got a little more adoptable

Posted by Eric Eaton on Oct 9, 2018



Microsoft announced some changes to self-service group and site creation in Office 365 a little while ago that has some interesting governance implications - especially if you're the tenant admin. The focus of these changes seems to be making self-service site creation more attractive for organizations who may have been wary of allowing it previously.

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Topics: SharePoint Online End User Training, SharePoint ROI, Blog

How to show a compliance policy to users when they are uploading documents to SharePoint

Posted by Asif Rehmani on Oct 4, 2018

Regardless of how brilliant your organization’s ideas, how innovative its technology, or how solid the business plan –  regulatory compliance could potentially determine the eventual success or failure of your organization. This is a challenge that some organizations navigate more successfully than others.

For example your company compliance rules require you show a warning dialog to users every time they come to a specific document library.  This dialog should tell them that they cannot upload any document that has credit card or social security numbers in it.  How can you easily accomplish this and scale for the whole SharePoint site?

 

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Topics: VisualSP Online Help System, Compliance, Use Case

Helping Employees Move Collaboration from Emails to Microsoft Teams

Posted by Asif Rehmani on Aug 28, 2018

Many organizations are still hesitant about adopting Microsoft Teams. They are missing out; here is why. Collaborative work with emails is impractically limited. Working together on a simple PowerPoint document can result in several messy threads of lost emails.

Help your team move their collaborative tasks to Microsoft Teams as soon as possible; the resulting boost in productivity is worth the investment. Everyone will be able to contribute more and teamwork culture will develop organically.

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Topics: Blog

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