The VisualSP help system provides contextual microlearning for end users. What does this mean?
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By Michael Blonder
July 06, 2020
VisualSP,
performance support,
end user training,
in-context help,
productivity,
micro learning,
contextual microlearning
By Michael Blonder
July 01, 2020
If you have experienced miscommunication on important announcements with employees working remotely you are not alone. When the primary way to communicate becomes text on a screen it’s easy for your message to get lost or, worse yet, misunderstood....
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By Michael Blonder
June 29, 2020
end user training,
in-context help,
Microsoft Office 365,
Office 365 User Adoption,
Office 365 Training,
Digital Adoption,
Microsoft 365 Training,
on demand training
Organizations operating across the globe face a challenging IT support issue: How do we provide help for our personnel located across the globe to encourage them to manage themselves next time?
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By Michael Blonder
June 29, 2020
VisualSP Premium includes analytics to provide you with visibility into personnel engagement with the help system. Once their engagement is visible to you and to your team you can make many decisions based on empirical data. This kind of decision...
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By Michael Blonder
June 29, 2020
performance support,
end user training,
Microsoft Office 365,
productivity,
Microsoft 365 Training,
on demand training
Microsoft 365 is packed with applications. How do you train your organization to use them? Best answer? As Asif Rehmani notes in the video embedded in this blog post – “you don’t”. Instead, you can purchase an annual subscription to VisualSP. Once...
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By Michael Blonder
June 01, 2020
Office 365 End User Training,
Microsoft Office 365,
Training,
Compliance,
productivity,
Interactive Walkthroughs,
user guides,
walkthroughs
If your organization has an E5 tenant on Microsoft 365 you can create retention labels & policies. Once you have taken these steps, the policies can be used to automate the process of tagging documents & other data stored in Microsoft 365 with...
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By Michael Blonder
May 29, 2020
Office 365,
in-context help,
Office 365 Training,
Compliance,
micro learning,
regulated business,
Microsoft 365 Compliance Center,
Microsoft 365 Training
Does your organization have an extensive set of SharePoint Online sites? Is your organization operating in a heavily regulated industry? If your answer is “yes” to these two questions, you should make sure personnel are aware of Microsoft Retention...
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By Michael Blonder
May 27, 2020
By Michael Blonder
May 26, 2020
One of the most resource-intensive (and therefore costly) activities triggered by a migration to a web platform like Microsoft Office 365 is onboarding, AKA introducing personnel to a new office automation system. Conventional methods of meeting...
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By Michael Blonder
May 26, 2020
In 2006 the Federal Deposit Insurance Corporation of the United States issued a document titled “Compliance Management System”. This document includes a definition of the system along with details and examples of how the system should operate. The...
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