John is frustrated. He is relatively new at your company and is trying to book up a day of vacation on the HR portal. However, he finds the dated system impossible to use. If he wasn’t working from home at the moment, he would simply ask a...
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By Asif Rehmani
June 26, 2020
SharePoint,
Office 365 End User Training,
Microsoft Teams,,
Office 365 User Adoption,
Office 365 Training,
Digital Adoption,
Microsoft 365 Training
You can use VisualSP’s App for Microsoft Teams to expose your organization’s entire library of training and help items directly to your employees. In the video embedded in this post you will see how the VisualSP App for Microsoft Teams exposes a...
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By Asif Rehmani
June 04, 2020
Dr. Conrad Gottfredson, an expert on performance support in the workplace, coined the term "five moments of need" to describe the framework used to map the multiple learning and performance support opportunities in any organization.
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By Asif Rehmani
June 04, 2020
All organizations are faced with a common hurdle: how do you train employees on new technology effectively and efficiently so they can do their jobs productively? Knowledge transfer is tricky and doesn’t always get the same results. Delays in...
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By Asif Rehmani
June 04, 2020
Companies have been creating learning portals for their users for ages… populating it with videos and articles they have created themselves or bought from vendors. The challenge has always been keeping everything updated. There's just too much...
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By Asif Rehmani
April 06, 2020
Using Microsoft Teams allows you and your colleagues to get things done without the constraint of office hours and office spaces. As a communication and collaboration platform, Microsoft Teams keeps growing in popularity. Companies that...
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By Asif Rehmani
February 24, 2020
office 365 adoption,
SharePoint User Adoption,
SharePoint Training,
Office 365 Training,
Digital Adoption,
Digital Transformation,
CMSwire,
Change Management
Like previous years, last year, 2019, was a success with the articles that I write for CMSwire.com. I focus on helping employees use deployed digital tools to the fullest: user training, IT support automation, digital adoption, digital...
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By Asif Rehmani
February 19, 2020
office 365 adoption,
Office 365 End User Training,
in-context help,
SharePoint Training,
Office 365 Training
To provide training to Office 365 users, Microsoft has built a great training site: Microsoft Learning Pathways. It's free to use. This means that you don't have to produce your own content; just give your workforce access to the...
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By Asif Rehmani
February 10, 2020
In my article, "Training Your SharePoint End Users is a Waste of Time", I reveal what I had discovered during my years as a software trainer. Also, I explain the advantages of contextual training. Let's elaborate on that. The most effective...
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By Asif Rehmani
February 05, 2020
Change Management is never easy. Everybody wants changes for the better, but they don't want to change themselves and their own behavior. That's just how we are all built as humans. Organizational change management comes from behavior change of...
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