On-demand SharePoint Training Videos Reduce IT Support Burden

"The service desk operation, together with the video content, have freed my be properly re-directed to building what we need to build rather than focusing on support."

Facing an overburdened IT support desk situation with too many resources helping with SharePoint end-user tasks, a Danish media company took action by providing users with a full set of training videos from (now VisualSP).

Read how the organization:

  • Rapidly grew its Intranet user base
  • Provided power users with more effective "micro-training"
  • Freed up IT resources to continue to build out its platform