On-demand SharePoint Training Videos Reduce IT Support Burden
"The service desk operation, together with the video content, have freed my colleagues...to be properly re-directed to building what we need to build rather than focusing on support."
Facing an overburdened IT support desk situation with too many resources helping with SharePoint end-user tasks, a Danish media company took action by providing users with a full set of training videos from SharePoint-Videos.com (now VisualSP).
Read how the organization:
- Rapidly grew its Intranet user base
- Provided power users with more effective "micro-training"
- Freed up IT resources to continue to build out its platform