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On-demand SharePoint Training Videos Reduce IT Support Burden

"The service desk operation, together with the video content, have freed my colleagues...to be properly re-directed to building what we need to build rather than focusing on support."

Facing an overburdened IT support desk situation with too many resources helping with SharePoint end-user tasks, a Danish media company took action by providing users with a full set of training videos from SharePoint-Videos.com (now VisualSP).

Read how the organization:

  • Rapidly grew its Intranet user base
  • Provided power users with more effective "micro-training"
  • Freed up IT resources to continue to build out its platform