VisualSP is our flagship SaaS product that provides context sensitive help to users at their moment of need. The short paragraphs below explain what VisualSP is, how it works, and why it is a digital adoption tool that has become essential to modern digital workplaces.
Topics: VisualSP, VisualSP Help System, SharePoint Help, in-context help, Training, SharePoint Training, Office 365 Training, SharePoint ROI, Compliance, Onboarding, Digital Adoption, Digital Transformation, migration, Change Management
Driven to build a robust and agile contextual help solution, we have now availed VisualSP Online to Edge Browser users. It is our commitment to remove every possible barrier toward SharePoint and Office 365 end-user adoption.
This is the fifth post in my series about Caveman User Adoption. The first was an overview of 4 Caveman Tenets of user adoption that together create an environment where SharePoint and Office 365 will grow organically. This article is a deeper dive on the fourth and final tenet – Help that is actually helpful. The core idea here is to make changes to your support and training models to increase your users’ comfortable level. Doing this requires a strategic shift, but it is probably the most powerful of all 4 of the caveman tenets. All by itself, it can make or break your adoption efforts.
Healthcare is one of the most heavily-regulated industries around. Patient privacy is critical. In fact, the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health (HITECH) Act both make it mandatory.
We've added another SharePoint version to our VisualSP Help System for SharePoint! Like our other SharePoint in-context training solutions, guidance and support sits inside the SharePoint 2016 Ribbon as well as throughout the user interface (see image below).
Is your company facing slow SharePoint adoption? The answer is not an overworked support desk or hiring a training consultant. The answer lies in a versatile inline, in-context tool.
Back in April of this year, Asif Rehmani published a post to this blog titled Training SharePoint End Users is a Waste of Time. If you have not yet had a chance to read it, please do. Asif's post is, by far, the most popular post on this blog.
On March 31, 2015, Redmond Magazine published an article written by Greg Shields from PluralSight. The title of Greg's article is The Case for DIY User Training.
SharePoint stakeholders may experience some rough weather when they speak with line of business (LoB) organizations about making more use of SharePoint as the preferred computing platform for their business activity. But some of these thunderheads can miraculously disappear when these LoBs implement VisualSP(tm) to add a tab of their own to the standard SharePoint ribbon.