Improving Digital Adoption

Increase Systems Usage with True Digital Adoption

SharePoint and Office 365 Adoption: Why Helping Works Better than Training

Posted by Jordan Vanderlugt on Jun 6, 2018 9:26:06 AM

In this instance, "training" means "transferring knowledge to an end-user"; and, “helping" means "guiding an end-user through steps while completing a task".

Helping works better than training because mastery is attained at work, not in classrooms. In other words, learning on the job is the superior way.

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Topics: VisualSP Help System, SharePoint Help, Office 365 End User Training, SharePoint End User Training, SharePoint User Adoption, Office 365 User Adoption, Training

Comparing Training Strategies for SharePoint and Office 365 Adoption

Posted by Jordan Vanderlugt on May 22, 2018 9:39:00 AM

Training is necessary in SharePoint and Office 365 adoption efforts. The impact of many other components such as governance, workflows, and support depends on the outcomes of a training strategy. But, not all training approaches are equally effective.

Holding classes, conducting webinars, broadcasting tips, and using contextual help systems are the most widely discussed training strategies.

An ideal training strategy is that which enables the organic growth of the platforms’ usage. It's a way of training that actually drives user adoption. To work well, it needs to have 4 applicable attributes.

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Topics: end user training, SharePoint User Adoption, Training, SharePoint Training, Office 365 Training, SharePoint ROI

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