Improving Digital Adoption

Increase Systems Usage with True Digital Adoption

Caveman Adoption Tenet #4: Help that is actually helpful

Posted by Eric Eaton on Apr 5, 2018 11:00:14 AM

This is the fifth post in my series about Caveman User Adoption. The first was an overview of 4 Caveman Tenets of user adoption that together create an environment where SharePoint and Office 365 will grow organically. This article is a deeper dive on the fourth and final tenet – Help that is actually helpful. The core idea here is to make changes to your support and training models to increase your users’ comfortable level. Doing this requires a strategic shift, but it is probably the most powerful of all 4 of the caveman tenets. All by itself, it can make or break your adoption efforts.

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Topics: Caveman User Adoption Scorecard, VisualSP, SharePoint User Adoption

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