Improving Digital Adoption

Increase Systems Usage with True Digital Adoption

4 Best Practices to Boost SharePoint Adoption

Posted by Asif Rehmani on Dec 5, 2018 8:50:00 AM

When it comes to comes to getting the most out of the SharePoint platform, there are two major hurdles many companies encounter:

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Topics: SharePoint User Adoption

Using VisualSP Walk-thrus to Help Employees Adopt Workflows in SharePoint and Office 365

Posted by Jordan Vanderlugt on Jun 14, 2018 9:18:00 AM

If you oversee document management, compliance policies, and collaboration channels, you know the level of productivity that can be achieved using workflows.

In addition to the out-of-the-box workflows, SharePoint and Office 365 enable the creation of custom business workflows and a variety of no-code automation solutions.

Many companies build these computing processes to help employees easily and duly perform repetitive tasks. But, many of these solutions are often either ignored or abandoned.

There is a better approach to these initiatives.

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Topics: VisualSP Help System, Office 365 User Adoption, SharePoint User Adoption, SharePoint End User Training

SharePoint and Office 365 Adoption: Why Helping Works Better than Training

Posted by Jordan Vanderlugt on Jun 6, 2018 9:26:06 AM

In this instance, "training" means "transferring knowledge to an end-user"; and, “helping" means "guiding an end-user through steps while completing a task".

Helping works better than training because mastery is attained at work, not in classrooms. In other words, learning on the job is the superior way.

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Topics: VisualSP Help System, SharePoint End User Training, Office 365 End User Training, SharePoint User Adoption, Office 365 User Adoption, Training, SharePoint Help

Comparing Training Strategies for SharePoint and Office 365 Adoption

Posted by Jordan Vanderlugt on May 22, 2018 9:39:00 AM

Training is necessary in SharePoint and Office 365 adoption efforts. The impact of many other components such as governance, workflows, and support depends on the outcomes of a training strategy. But, not all training approaches are equally effective.

Holding classes, conducting webinars, broadcasting tips, and using contextual help systems are the most widely discussed training strategies.

An ideal training strategy is that which enables the organic growth of the platforms’ usage. It's a way of training that actually drives user adoption. To work well, it needs to have 4 applicable attributes.

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Topics: SharePoint User Adoption, end user training, Training, SharePoint Training, Office 365 Training, SharePoint ROI

How VisualSP Drives SharePoint and Office 365 Adoption

Posted by Jordan Vanderlugt on May 8, 2018 10:39:00 AM

Sustainable SharePoint and Office 365 adoption is not easy to achieve. Most companies struggle to help employees use the platforms sufficiently enough to produce the desired business results.

When adoption stagnates or fails, productivity drops, frustration takes over, business processes fragment, and return on investment shrinks. Helping users to fully embrace the platforms is worth the effort.

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Topics: SharePoint User Adoption, Office 365 User Adoption

Show Governance policies to users in-context to their environment

Posted by Asif Rehmani on May 3, 2018 9:00:00 AM

Display policies to users right in their moment-of-need. Contextually deliver governance policy content directly to end users when they need it most.

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Topics: SharePoint User Adoption, Governance

Increase usage and adoption of applications with Champions

Posted by Asif Rehmani on Apr 30, 2018 11:48:00 AM

We all want our applications to be used more. If you put your heart and sweat into building something and you don't see the usage levels that you had imagined would be there, it would definitely demotivate you. Happens all the time unfortunately.

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Topics: SharePoint User Adoption

Increase user adoption by solving critical issues

Posted by Asif Rehmani on Apr 16, 2018 11:19:00 AM

We all want our end users to care about what we want them to do. However, do we really stop to listen and care about what they want...?

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Topics: SharePoint User Adoption

Caveman Adoption Tenet #4: Help that is actually helpful

Posted by Eric Eaton on Apr 5, 2018 11:00:14 AM

This is the fifth post in my series about Caveman User Adoption. The first was an overview of 4 Caveman Tenets of user adoption that together create an environment where SharePoint and Office 365 will grow organically. This article is a deeper dive on the fourth and final tenet – Help that is actually helpful. The core idea here is to make changes to your support and training models to increase your users’ comfortable level. Doing this requires a strategic shift, but it is probably the most powerful of all 4 of the caveman tenets. All by itself, it can make or break your adoption efforts.

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Topics: Caveman User Adoption Scorecard, VisualSP, SharePoint User Adoption

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