Every month we run a webinar with one person who is an expert on a topic such as user adoption, governance, policy communication, end user training and support, etc.
Add providing context-sensitive help to the 4 training programs: holding live training sessions, building training sites, broadcasting daily training emails, and holding Q&A sessions. Install and configure a contextual help system that delivers on-click help to end users. The plug-and-play addon application gives end users the ability to use SharePoint intuitively, without knowing how to.
For every learner, after viewing help items and tutorials, there is always a few questions that need answers.
A classroom style Q&A session is the ideal solution; answers that you provide in such live settings are more memorable than those that you send by email.
This is the first program in the Optimal Training Strategy for sustainable SharePoint user adoption.
Let's suppose that you want certain documents to be shared only with trusted, authenticated external users, in a way that protects sensitive data. After you upload the documents in a dedicated document library, what if you could display a warning dialogue box every time someone visits that library? What if you could automatically instruct end users not to choose the "Share anonymously" option, for example?
How To Build And Maintain An Effective Online Compliance Training Program
One of the hottest trends in the digital age across industries is the growing complexity of regulation. Whether the topic is online privacy, harassment, record retention, sanctions compliance, anti-trust, anti-money-laundering, or a host of other areas – organizations must continually revise policies and educate their users to understand the relevant laws and policies so they can make the right day to day business decisions.
"We didn't know we could use Office 365 this way!" We often hear this from companies we work with. It is common for people to use an inefficient process for a long period of time and, by chance, discover that there is a more efficient way of getting things done.
Companies have been using Outlook way before Teams came around. Using Outlook for communication is not just a default approach for most people but a habit. This habit needs to be broken; there is a better tool for the job.
Last year, 2018, at CMSwire.com, I've been named one of the contributors of the year.
For most digital workplaces, spending money on technology doesn't always lead to the desired outcome. Typically, the problem is not the digital tool itself but the lack of people using it.