Microsoft announced some changes to self-service group and site creation in Office 365 a little while ago that has some interesting governance implications - especially if you're the tenant admin. The focus of these changes seems to be making self-service site creation more attractive for organizations who may have been wary of allowing it previously.
SharePoint and Office 365 help content can be consumed in many different media formats as well as delivered in many different ways. We have found that when you see context sensitive help compared to the old school way of providing help, it is clear which way is more efficient and effective for the entire team.
Many years ago, I came to the conclusion that thoroughly training end users on SharePoint is a waste of time for both the users and the trainer. You may or may not agree, but this is my conclusion after seeing myself and others like me be unsuccessful attempting this for many years. Read further on how I came to this conclusion and my thoughts on what works in regard to helping SharePoint users.
*Multiple Times Available*
The VisualSP for Site Collections product provides users with training through a convenient Help tab that sits on the right of the screen. Users can move the tab up and down to improve screen viewing, and a quick click opens a menu of help and training topics for the page being viewed.
If you have ever wanted to test and share our Help System for SharePoint without needing to access intranet administration to try it, that day is here. VisualSP just announced general availability of our VisualSP for Site Collections solution, which can be easily installed and administered by any Site Collection Administrator with no farm or tenant permissions required.