The benefits that come with using SharePoint are fully dependent on sustainable deep-and-wide usage of the platform. To that end, companies increase efforts to help employees master their tasks and utilize the platform to the greatest extent. Typically a help desk system is built and a dedicated user support team is appointed; to help employees master the platform, a help site is created and a training program is launched.
Watch this short video or read the details below!
Microsoft is focused on increasing active usage of Office 365. In order to boost their customer adoption rates, they chose a solution that provides an on-demand training which follows users around and provides support specific to what they are working on. This solution allows organizations to quickly get their users up-to-speed on all things SharePoint and Office 365 with step-by-step interactive guidance and in-context help at the moment of need.
Wouldn't it be great if there was a timeline of 'adoption enhancing activities' to follow when rolling out a new SharePoint-based intranet (or relaunching an existing one)? I mean, let's get real and talk about concrete things instead of vague concepts.
In addition to the out-of-the-box workflows, SharePoint and Office 365 enable the creation of custom business workflows and a variety of no-code automation solutions.
Many companies build these computing processes to help employees easily and duly perform repetitive tasks. But, many of these solutions are often either ignored or abandoned.
There is a better approach to these initiatives.
In this instance, "training" means "transferring knowledge to an end-user"; and, “helping" means "guiding an end-user through steps while completing a task".
Helping works better than training because mastery is attained at work, not in classrooms. In other words, learning on the job is the superior way.
Team collaboration, task automation, data security, employee productivity, and return on investment are the common business pursuits. Toward those goals, companies have deployed SharePoint and Office 365.
However, all these business goals are only attainable to the extent that employees actually use the platforms. At the same time, SharePoint and Office 365 adoption remains a major challenge to organizations of all sizes. The idea of "build it; they will come" seldom translates into reality.
VisualSP is looking forward to another exciting and informative SharePoint Fest event in Denver, Colorado. It's sure to be helpful to SharePoint administrators, software developers, information architects, and knowledge workers of all skill levels.
Microsoft SharePoint has become a popular resource for education organizations, with good reason. The tools available in SharePoint enable users to create, collaborate, approve, and more – all within a secure environment.
The use of SharePoint in academic settings cover a wide spectrum – from a single site where staff, faculty, and administrators collaborate on documents internally to an entire campus dashboard, where faculty and students interact digitally.
I was going back through some blog posts that our founder and CEO Asif Rehmani had written and there are some that remain as valuable today as they did back then. Here are some of his insights as a Microsoft MVP and long-time SharePoint thought leader. I hope you enjoy it!
VisualSP is proud to sponsor SharePoint Fest in the Mile-High City this year. It's coming May 30-June 2 at the Colorado Convention Center, and we're excited to be exhibiting our Just-in-Time Learning® solutions to the SharePoint and Office 365 community!