Improving Digital Adoption

Wouldn't it be nice to have a timeline of 'adoption enhancing activities' to follow when rolling out a new SharePoint-based intranet (or relaunching your existing one)? I mean, let's get real and talk about concrete things instead of vague concepts. Let's do this!

The following is an excerpt from our whitepaper Micro-training In Context: The Path to Faster Technology Adoption. To read the full paper, click here.

At times, organizations can face inertia following a new SharePoint installation or upgrade. This can be due in part to end-user anxiety. That anxiety stems from assumptions that a new system or technology will be challenging to master.

For many companies, SharePoint is a significant investment in time, money, and human resources. Often, those investments provide little return when the SharePoint platform is not fully utilized. What can companies do when a return on investment isn't achieved? In some cases, it may require a bit more investment in a solution that can enable end users to master SharePoint – a performance support system.

According to the eLearning Guild, a performance support system (PSS) is "a tool or other resource, from print to technology-supported, which provides just the right amount of task guidance, support, and productivity benefits to the user precisely at the moment of need".

Are you feeling the pain of a muted SharePoint launch? Do you see information workers retreating back to old ways? You are not alone.

An Association for Information and Image Management (AIIM) report found that only 6 percent of enterprises feel "they have achieved success with their SharePoint installations", while 26 percent say they have "struggled to meet expectations", and 28 percent report that while it's doing the job, "progress has stalled to some extent".

Are you a Microsoft Infopath user? Do you build list forms in SharePoint 2010? Did you know SharePoint users can leverage InfoPath to customize SharePoint forms? We've got a brief video demo that explains how you can integrate them.

If you'll be working with form pages in SharePoint 2010, are you familiar with all the no-code solutions available for editing and building list form pages? Watch this video to get a brief introduction to some of the primary tasks you can accomplish in SharePoint Designer 2010.