Improving Digital Adoption

Increase Systems Usage with True Digital Adoption

Caveman Adoption Tenet #3: Simple Solutions

Posted by Eric Eaton on Feb 6, 2018 9:03:00 AM

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This is the fourth post in my series about Caveman User Adoption. The first was an overview of 4 Caveman Tenets of user adoption that together create an environment where SharePoint and Office 365 will grow organically. This article is a deeper dive on the third tenet – Simple Solutions. The core idea here is to solve common pain points with something that is satisfyingly simple. Don't design the proverbial solar-powered rocket launcher with GPS and cup-holders when all the users really needed was a club. Clubs are easy to replicate. They cost little to maintain. They have a short learning curve. They are satisfying to use. When you've got a new club - everything looks like a nail.

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Topics: Caveman User Adoption Scorecard, Office 365 End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training, SharePoint Adoption, office 365 adoption

Caveman Adoption Tenet #2: Simple adoption metrics

Posted by Eric Eaton on Jan 9, 2018 8:00:00 AM


This is the third post in my series about Caveman User Adoption. The first was an overview of 4 tenets that together create an environment where SharePoint and Office 365 can grow. This article is a deeper dive on the second of those tenets. Measuring adoption is an area where a lot of times we overthink things. We track the wrong things (like page hits and unique visitors for a site) and build solutions that are way more complicated than we needed in order to tell our adoption story.

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Topics: Caveman User Adoption Scorecard, Office 365 End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training, SharePoint Adoption, office 365 adoption

Caveman Adoption Tenet #1: Simple governance policies to promote user adoption

Posted by Eric Eaton on Jan 3, 2018 2:31:02 PM

This is the second post in my series about Caveman User Adoption. The first was an overview of 4 tenets that together create an environment where SharePoint and Office 365 can grow. This article is a deeper dive on the first tenet – Simple Governance Policies.

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Topics: Caveman User Adoption Scorecard, Office 365 End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training, SharePoint Adoption, office 365 adoption

Caveman user adoption strategies

Posted by Eric Eaton on Nov 14, 2017 9:03:00 AM

I’ve been doing some speaking lately on the topic of user adoption. It’s an important subject, not least of which because so many times we, as an industry, get it wrong. We either ignore it (build it and they will come) or treat it like a project (training classes will be complete by August 1). In my experience, neither of those things work. Success is not rocket science, though. There are many books and posts out there that discuss adoption from more conceptual perspectives related to vision, communications, and human behavioral changes. Those discussions are certainly valid, but I plan to tackle the topic from a more functional perspective and discuss strategies and activities as they apply to the team behind the platform.

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Topics: Caveman User Adoption Scorecard, Office 365 End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training, SharePoint Adoption, office 365 adoption

Learn 10 Steps to Stronger SharePoint Adoption from Microsoft MVP Eric Riz

Posted by Alex Brown on Jun 23, 2017 8:30:00 AM

Companies continue to struggle with SharePoint end-user adoption. An AIIM report found that:

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Topics: SharePoint 2010 End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training, SharePoint Online End User Training, Webinar

The REAL Reason SharePoint Adoption Fails

Posted by Alex Brown on Jun 15, 2017 9:00:00 AM

I came across a previous post from our founder and CEO Asif Rehmani. It occurred to me that the points he makes in the post (re-published below) are as true today as they were when he wrote it. Enjoy!

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Topics: SharePoint 2010 End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training

WEBINAR - Find Out How to Put SharePoint Learning Into Your Site Collection

Posted by Alex Brown on Jun 7, 2017 9:00:00 AM

*Multiple Times Available*

When SharePoint users understand how to complete their tasks, they are quicker to adopt the system. They can get help, training, and performance support they need to adopt SharePoint faster without relying on ineffective traditional training, unmanageable Internet searches, and other wasteful options. Site Collection Administrators can now drive learning on SharePoint without heavy investments in IT.

The VisualSP for Site Collections product provides users with training through a convenient Help tab that sits on the right of the screen. Users can move the tab up and down to improve screen viewing, and a quick click opens a menu of help and training topics for the page being viewed.

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Topics: SharePoint 2010 End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training, SharePoint Online End User Training, Office 365 End User Training

Which SharePoint User Training Approach Works Best?

Posted by Alex Brown on Apr 21, 2017 9:53:53 AM

If your organization depends on SharePoint 2010, SharePoint 2013, SharePoint 2016, or SharePoint Online, user training is baked into your SharePoint user adoption (and retention) strategy. So. what has been your company's approach? Has it been effective at getting users to use, and actually enjoy, SharePoint?

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Topics: SharePoint 2010 End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training

VisualSP Has Great News! SharePoint Training for Site Collections is Available!

Posted by Alex Brown on Mar 28, 2017 10:13:00 AM

If you have ever wanted to test and share our Help System for SharePoint without needing to access intranet administration to try it, that day is here. VisualSP just announced general availability of our VisualSP for Site Collections solution, which can be easily installed and administered by any Site Collection Administrator with no farm or tenant permissions required.

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Topics: SharePoint 2010 End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training, SharePoint Online End User Training, Office 365 End User Training

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