Improving Digital Adoption

Increase Systems Usage with True Digital Adoption

Micro-training in the User Workspace Drives Faster Adoption

Posted by Alex Brown on Jan 31, 2017 8:12:00 AM

Benjamin Franklin once said “an investment in knowledge pays the best interest”. He also said, “Tell me and I forget, teach me and I may remember, involve me and I learn”. Taking the two quotes together, you could conclude that investing in knowledge acquisition is a good thing, but the return on that investment depends on the way the knowledge is transferred.

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Topics: end user training, performance support

VisualSP Live Event 1/24/17 - Contextual Training and Support for Office 365

Posted by Alex Brown on Jan 17, 2017 7:00:00 AM

If you or someone you know is having difficulty learning Office 365, join VisualSP as we introduce you to on-demand, in-context training and support for all of the Office 365 apps!

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Topics: Office 365, performance support, VisualSP events

Three Reasons Why Micro-training Makes Sense for SharePoint Users

Posted by Alex Brown on Aug 2, 2016 1:10:21 PM

At times, organizations can face inertia following a new SharePoint installation or upgrade. This can be due in part to end-user anxiety. That anxiety stems from assumptions that a new system or technology will be challenging to master.

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Topics: SharePoint Adoption, performance support

Can't Get ROI From SharePoint? Think Again!

Posted by Alex Brown on May 24, 2016 10:09:37 AM

For many companies, SharePoint is a significant investment in time, money, and human resources. Often, those investments provide little return when the SharePoint platform is not fully utilized. What can companies do when a return on investment isn't achieved? In some cases, it may require a bit more investment in a solution that can enable end users to master SharePoint – a performance support system.

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Topics: SharePoint Adoption, performance support

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