Improving Digital Adoption

Increase Systems Usage with True Digital Adoption

SharePoint and Office 365 Adoption: Why Helping Works Better than Training

Posted by Jordan Vanderlugt on Jun 6, 2018 9:26:06 AM

In this instance, "training" means "transferring knowledge to an end-user"; and, “helping" means "guiding an end-user through steps while completing a task".

Helping works better than training because mastery is attained at work, not in classrooms. In other words, learning on the job is the superior way.

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Topics: VisualSP Help System, SharePoint Help, Office 365 End User Training, SharePoint End User Training, SharePoint User Adoption, Office 365 User Adoption, Training

Why Choose a Contextual Help System over a Learning Management System?

Posted by Jordan Vanderlugt on Apr 10, 2018 9:40:00 AM

Team collaboration, task automation, data security, employee productivity, and return on investment are the common business pursuits. Toward those goals, companies have deployed SharePoint and Office 365.

However, all these business goals are only attainable to the extent that employees actually use the platforms. At the same time, SharePoint and Office 365 adoption remains a major challenge to organizations of all sizes. The idea of "build it; they will come" seldom translates into reality.

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Topics: VisualSP Help System, SharePoint Adoption, office 365 adoption, Office 365 End User Training, SharePoint End User Training, Learning Management System

Training Your SharePoint End Users is a Waste of Time

Posted by Asif Rehmani on Apr 3, 2018 9:20:00 AM

Conclusion

Many years ago, I came to the conclusion that thoroughly training end users on SharePoint is a waste of time for both the users and the trainer. You may or may not agree, but this is my conclusion after seeing myself and others like me be unsuccessful attempting this for many years. Read further on how I came to this conclusion and my thoughts on what works in regard to helping SharePoint users.

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Topics: SharePoint Server 2016, SharePoint Online End User Training, Office 365 End User Training, SharePoint 2013, SharePoint Online, SharePoint 2010, SharePoint 2016

Caveman Adoption Tenet #3: Simple Solutions

Posted by Eric Eaton on Feb 6, 2018 9:03:00 AM

Build
This is the fourth post in my series about Caveman User Adoption. The first was an overview of 4 Caveman Tenets of user adoption that together create an environment where SharePoint and Office 365 will grow organically. This article is a deeper dive on the third tenet – Simple Solutions. The core idea here is to solve common pain points with something that is satisfyingly simple. Don't design the proverbial solar-powered rocket launcher with GPS and cup-holders when all the users really needed was a club. Clubs are easy to replicate. They cost little to maintain. They have a short learning curve. They are satisfying to use. When you've got a new club - everything looks like a nail.

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Topics: SharePoint Adoption, office 365 adoption, SharePoint 2013 End User Training, SharePoint 2016 End User Training, Office 365 End User Training, Caveman User Adoption Scorecard

Caveman Adoption Tenet #2: Simple adoption metrics

Posted by Eric Eaton on Jan 9, 2018 8:00:00 AM


This is the third post in my series about Caveman User Adoption. The first was an overview of 4 tenets that together create an environment where SharePoint and Office 365 can grow. This article is a deeper dive on the second of those tenets. Measuring adoption is an area where a lot of times we overthink things. We track the wrong things (like page hits and unique visitors for a site) and build solutions that are way more complicated than we needed in order to tell our adoption story.

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Topics: SharePoint Adoption, office 365 adoption, SharePoint 2013 End User Training, SharePoint 2016 End User Training, Office 365 End User Training, Caveman User Adoption Scorecard

Caveman Adoption Tenet #1: Simple governance policies to promote user adoption

Posted by Eric Eaton on Jan 3, 2018 2:31:02 PM

This is the second post in my series about Caveman User Adoption. The first was an overview of 4 tenets that together create an environment where SharePoint and Office 365 can grow. This article is a deeper dive on the first tenet – Simple Governance Policies.

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Topics: SharePoint Adoption, office 365 adoption, SharePoint 2013 End User Training, SharePoint 2016 End User Training, Office 365 End User Training, Caveman User Adoption Scorecard

Caveman user adoption strategies

Posted by Eric Eaton on Nov 14, 2017 9:03:00 AM

I’ve been doing some speaking lately on the topic of user adoption. It’s an important subject, not least of which because so many times we, as an industry, get it wrong. We either ignore it (build it and they will come) or treat it like a project (training classes will be complete by August 1). In my experience, neither of those things work. Success is not rocket science, though. There are many books and posts out there that discuss adoption from more conceptual perspectives related to vision, communications, and human behavioral changes. Those discussions are certainly valid, but I plan to tackle the topic from a more functional perspective and discuss strategies and activities as they apply to the team behind the platform.

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Topics: SharePoint Adoption, office 365 adoption, SharePoint 2013 End User Training, SharePoint 2016 End User Training, Office 365 End User Training, Caveman User Adoption Scorecard

WEBINAR - Find Out How to Put SharePoint Learning Into Your Site Collection

Posted by Alex Brown on Jun 7, 2017 9:00:00 AM

*Multiple Times Available*

When SharePoint users understand how to complete their tasks, they are quicker to adopt the system. They can get help, training, and performance support they need to adopt SharePoint faster without relying on ineffective traditional training, unmanageable Internet searches, and other wasteful options. Site Collection Administrators can now drive learning on SharePoint without heavy investments in IT.

The VisualSP for Site Collections product provides users with training through a convenient Help tab that sits on the right of the screen. Users can move the tab up and down to improve screen viewing, and a quick click opens a menu of help and training topics for the page being viewed.

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Topics: SharePoint 2010 End User Training, SharePoint Online End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training, Office 365 End User Training

Academic Institutions: Improving SharePoint User Training With Contextual Learning

Posted by Alex Brown on May 9, 2017 9:48:22 AM

Microsoft SharePoint has become a popular resource for education organizations, with good reason. The tools available in SharePoint enable users to create, collaborate, approve, and more – all within a secure environment.

The use of SharePoint in academic settings cover a wide spectrum – from a single site where staff, faculty, and administrators collaborate on documents internally to an entire campus dashboard, where faculty and students interact digitally.

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Topics: VisualSP Help System, Office 365 End User Training, Higher Education, SharePoint End User Training

VisualSP Has Great News! SharePoint Training for Site Collections is Available!

Posted by Alex Brown on Mar 28, 2017 10:13:00 AM

If you have ever wanted to test and share our Help System for SharePoint without needing to access intranet administration to try it, that day is here. VisualSP just announced general availability of our VisualSP for Site Collections solution, which can be easily installed and administered by any Site Collection Administrator with no farm or tenant permissions required.

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Topics: SharePoint 2010 End User Training, SharePoint Online End User Training, SharePoint 2013 End User Training, SharePoint 2016 End User Training, Office 365 End User Training

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