Improving Microsoft Adoption

Insights On Getting Users On Board Faster and More Sustainably

Live Webinar: SharePoint Help That REALLY Helps!

Posted by Alex Brown on Apr 13, 2017 6:57:46 PM

Does this sound familiar?

SharePoint user: “I don’t know how to share documents in the new SharePoint interface. Can you show me really quick?”

You: “I’m in the middle of an important upgrade. Check out the Help feature or check YouTube for a video you can follow.”

SharePoint user: “Well, I’ve got you on the line right now. Can’t you quickly show me?”

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Topics: end user training, SharePoint, sharepoint site collection help, in-context help

8 Ways That Academic Organizations Can Improve With SharePoint

Posted by Alex Brown on Apr 6, 2017 12:59:32 PM

I was reading blog posts that our founder and CEO Asif Rehmani had written a while back. There are some that remain as valuable today as they did back then, so we thought we'd share again some of his insights as a Microsoft MVP and long-time SharePoint thought leader. Enjoy!

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Topics: end user training, SharePoint, academic, Higher Education

Could An On-demand SharePoint User Training Solution End Your Adoption Dilemma?

Posted by Alex Brown on Mar 30, 2017 11:00:39 AM

SharePoint end user training is a constant concern for businesses. Whether you run SharePoint 2010, SharePoint 2013, SharePoint 2016, or SharePoint Online, training users effectively can impact adoption speed and sustainability.

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Topics: end user training, SharePoint 2013, SharePoint Online, SharePoint 2010, SharePoint 2016

Micro-training in the User Workspace Drives Faster Adoption

Posted by Alex Brown on Jan 31, 2017 8:12:00 AM

Benjamin Franklin once said “an investment in knowledge pays the best interest”. He also said, “Tell me and I forget, teach me and I may remember, involve me and I learn”. Taking the two quotes together, you could conclude that investing in knowledge acquisition is a good thing, but the return on that investment depends on the way the knowledge is transferred.

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Topics: performance support, end user training

Two Challenges to SharePoint and Office 365 User Adoption

Posted by Alex Brown on Jan 6, 2017 8:02:00 AM

The following is an excerpt from our whitepaper Micro-training In Context: The Path to Faster Technology Adoption. To read the full paper, click here.

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Topics: SharePoint Adoption, end user training, office 365 adoption

VisualSP's New Office 365 Training Product Will Be On Display at Microsoft Ignite 2016

Posted by Alex Brown on Sep 23, 2016 9:42:40 AM

Announcement from VisualSP CEO Asif Rehmani:

As many Office 365 users know, Microsoft Office 365 is an amazing offering, and it has been growing leaps and bounds in the last year. Many small to large organizations around the world are taking advantage of this platform.

However, there is a challenge... 
As awesome as Office 365 is, I see a lot of users struggling with making sense of it all. Not just end users, but also administrators in charge of setting up Office 365 services as well!

Office 365 consists of many useful applications such as Mail, Tasks, SharePoint, Office Online, Planner, Yammer, OneDrive, Delve and so much more. many organizations are looking for a way their users can keep up the continuous improvements Microsoft rolls out, as it adjusts to market demands with some great updates. At times, business is slowed while users learn new products.

So what do end users and administrators currently do when they are looking for answers?

Typically, either one or both of the following:

1) Search for answers online and sift through results on Microsoft sites, MVP articles, Forums and YouTube videos

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Topics: Office 365, end user training

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