In late May, Microsoft released a beta preview of Microsoft 365 Learning Pathways, a training site based on SharePoint communication site with all the modern experience features. The content is kept current and Microsoft has plans in place to add more features to improve learner's experiences.
“We plan to use Microsoft 365 Learning Pathways for Office 365 user training; do we still need VisualSP?” This is the question companies have recently been asking.
The answer is yes.
To ensure that employees learn and actually use Office 365, even if you are using Microsoft 365 Learning Pathways, you still need to install VisualSP to provide in-context one-click help to your employees. VisualSP ensures successful user adoption of the platform.
Let's explain how.
Employees will not abandon their current favorite tools and adopt SharePoint on their own; they have to be driven.
Add providing context-sensitive help to the 4 training programs: holding live training sessions, building training sites, broadcasting daily training emails, and holding Q&A sessions. Install and configure a contextual help system that delivers on-click help to end users. The plug-and-play addon application gives end users the ability to use SharePoint intuitively, without knowing how to.
For every learner, after viewing help items and tutorials, there is always a few questions that need answers.
A classroom style Q&A session is the ideal solution; answers that you provide in such live settings are more memorable than those that you send by email.
In the training program No.1, running training sessions, as part of the Optimal Training Strategy, you run face-to-face and online classes. In this program No.2, build and maintain a training site that serves as a help center or a knowledge base for SharePoint users.
This is the first program in the Optimal Training Strategy for sustainable SharePoint user adoption.
Thoroughly training SharePoint and Office 365 end users is an expensive waste of their time and yours! Instead, provide users the context sensitive, on-demand help they need when and where they need it most - while performing their tasks.
Let's suppose that you want certain documents to be shared only with trusted, authenticated external users, in a way that protects sensitive data. After you upload the documents in a dedicated document library, what if you could display a warning dialogue box every time someone visits that library? What if you could automatically instruct end users not to choose the "Share anonymously" option, for example?