Improving Digital Adoption

Increase Systems Usage with True Digital Adoption

Jordan Vanderlugt

Recent Posts

[VIDEO] You Asked. We Listened. Here’s what’s new in VisualSP Online

Posted by Jordan Vanderlugt on Aug 21, 2018 8:43:21 AM


We take feedback to heart at VisualSP because it helps drive the enhancements made to the Help System. A big thanks to our customers and partners for your thoughts and suggestions. With your feedback we are excited to announce the release of the following new features and capabilities:

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Topics: VisualSP Online Updates, Blog

Using VisualSP Walk-thrus to Help Employees Adopt Workflows in SharePoint and Office 365

Posted by Jordan Vanderlugt on Jun 14, 2018 9:18:00 AM

If you oversee document management, compliance policies, and collaboration channels, you know the level of productivity that can be achieved using workflows.

In addition to the out-of-the-box workflows, SharePoint and Office 365 enable the creation of custom business workflows and a variety of no-code automation solutions.

Many companies build these computing processes to help employees easily and duly perform repetitive tasks. But, many of these solutions are often either ignored or abandoned.

There is a better approach to these initiatives.

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Topics: VisualSP Help System, Office 365 User Adoption, SharePoint User Adoption, SharePoint End User Training

SharePoint and Office 365 Adoption: Why Helping Works Better than Training

Posted by Jordan Vanderlugt on Jun 6, 2018 9:26:06 AM

In this instance, "training" means "transferring knowledge to an end-user"; and, “helping" means "guiding an end-user through steps while completing a task".

Helping works better than training because mastery is attained at work, not in classrooms. In other words, learning on the job is the superior way.

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Topics: VisualSP Help System, SharePoint End User Training, Office 365 End User Training, SharePoint User Adoption, Office 365 User Adoption, Training, SharePoint Help

Comparing Training Strategies for SharePoint and Office 365 Adoption

Posted by Jordan Vanderlugt on May 22, 2018 9:39:00 AM

Training is necessary in SharePoint and Office 365 adoption efforts. The impact of many other components such as governance, workflows, and support depends on the outcomes of a training strategy. But, not all training approaches are equally effective.

Holding classes, conducting webinars, broadcasting tips, and using contextual help systems are the most widely discussed training strategies.

An ideal training strategy is that which enables the organic growth of the platforms’ usage. It's a way of training that actually drives user adoption. To work well, it needs to have 4 applicable attributes.

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Topics: SharePoint User Adoption, end user training, Training, SharePoint Training, Office 365 Training, SharePoint ROI

How VisualSP Drives SharePoint and Office 365 Adoption

Posted by Jordan Vanderlugt on May 8, 2018 10:39:00 AM

Sustainable SharePoint and Office 365 adoption is not easy to achieve. Most companies struggle to help employees use the platforms sufficiently enough to produce the desired business results.

When adoption stagnates or fails, productivity drops, frustration takes over, business processes fragment, and return on investment shrinks. Helping users to fully embrace the platforms is worth the effort.

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Topics: SharePoint User Adoption, Office 365 User Adoption

New and Updated Help Content Available Now for Office 365

Posted by Jordan Vanderlugt on Apr 19, 2018 8:34:00 AM

We are committed to providing quality content, and with the regular updates Microsoft makes to SharePoint and Office 365, we stay ahead of the curve by frequently updating and creating new content.

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Topics: VisualSP Online Updates

VisualSP Online Is now Available for Microsoft Edge Web Browser

Posted by Jordan Vanderlugt on Apr 17, 2018 8:49:00 AM

Driven to build a robust and agile contextual help solution, we have now availed VisualSP Online to Edge Browser users. It is our commitment to remove every possible barrier toward SharePoint and Office 365 end-user adoption.

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Topics: VisualSP, VisualSP Online Help System, Edge Browser

Why Choose a Contextual Help System over a Learning Management System?

Posted by Jordan Vanderlugt on Apr 10, 2018 9:40:00 AM

Team collaboration, task automation, data security, employee productivity, and return on investment are the common business pursuits. Toward those goals, companies have deployed SharePoint and Office 365.

However, all these business goals are only attainable to the extent that employees actually use the platforms. At the same time, SharePoint and Office 365 adoption remains a major challenge to organizations of all sizes. The idea of "build it; they will come" seldom translates into reality.

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Topics: Learning Management System, VisualSP Help System, SharePoint Adoption, office 365 adoption, SharePoint End User Training, Office 365 End User Training

VisualSP Online Gets 3 New Updates

Posted by Jordan Vanderlugt on Mar 27, 2018 11:39:27 AM

To make tasks simpler and easier for VisualSP subscription administrators, 3 new updates have been added to VisualSP Online:

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Topics: VisualSP Online Updates, VisualSP Help System

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