Improving Microsoft Adoption

Insights On Getting Users On Board Faster and More Sustainably

Caveman Adoption Tenet #3: Simple Solutions

Posted by Eric Eaton on Feb 6, 2018 9:03:00 AM

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This is the fourth post in my series about Caveman User Adoption. The first was an overview of 4 Caveman Tenets of user adoption that together create an environment where SharePoint and Office 365 will grow organically. This article is a deeper dive on the third tenet – Simple Solutions. The core idea here is to solve common pain points with something that is satisfyingly simple. Don't design the proverbial solar-powered rocket launcher with GPS and cup-holders when all the users really needed was a club. Clubs are easy to replicate. They cost little to maintain. They have a short learning curve. They are satisfying to use. When you've got a new club - everything looks like a nail.

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Topics: SharePoint Adoption, office 365 adoption, SharePoint 2013 End User Training, SharePoint 2016 End User Training, Office 365 End User Training, Caveman User Adoption Scorecard

New in VisualSP Online: View All Help Items in One Place with Help Item Explorer

Posted by Ricky Spears on Jan 23, 2018 9:25:00 AM

When your end users are humming along and efficiently completing tasks because of the great custom help items you have been creating, you will likely be motivated to provide even more step-by-step guidance.

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Topics: VisualSP Help System, VisualSP Online Help System, VisualSP Online Updates

Caveman Adoption Tenet #2: Simple adoption metrics

Posted by Eric Eaton on Jan 9, 2018 8:00:00 AM


This is the third post in my series about Caveman User Adoption. The first was an overview of 4 tenets that together create an environment where SharePoint and Office 365 can grow. This article is a deeper dive on the second of those tenets. Measuring adoption is an area where a lot of times we overthink things. We track the wrong things (like page hits and unique visitors for a site) and build solutions that are way more complicated than we needed in order to tell our adoption story.

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Topics: SharePoint Adoption, office 365 adoption, SharePoint 2013 End User Training, SharePoint 2016 End User Training, Office 365 End User Training, Caveman User Adoption Scorecard

Caveman Adoption Tenet #1: Simple governance policies to promote user adoption

Posted by Eric Eaton on Jan 3, 2018 2:31:02 PM

This is the second post in my series about Caveman User Adoption. The first was an overview of 4 tenets that together create an environment where SharePoint and Office 365 can grow. This article is a deeper dive on the first tenet – Simple Governance Policies.

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Topics: SharePoint Adoption, office 365 adoption, SharePoint 2013 End User Training, SharePoint 2016 End User Training, Office 365 End User Training, Caveman User Adoption Scorecard

Step by step in-context guidance for users filling out complex forms

Posted by Asif Rehmani on Nov 28, 2017 9:19:53 AM

Filling out forms for a variety of purposes is a daily way of life for all end users. I have seen people struggle with filling out complex forms, hosted on SharePoint, all the time. Then of course, You, the SharePoint guy or gal gets the call to help the person. Just because the form is hosted on top of SharePoint, you become responsible for supporting the users on it as well. There is a better way...

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Topics: VisualSP Online Help System, Forms

Caveman user adoption strategies

Posted by Eric Eaton on Nov 14, 2017 9:03:00 AM

I’ve been doing some speaking lately on the topic of user adoption. It’s an important subject, not least of which because so many times we, as an industry, get it wrong. We either ignore it (build it and they will come) or treat it like a project (training classes will be complete by August 1). In my experience, neither of those things work. Success is not rocket science, though. There are many books and posts out there that discuss adoption from more conceptual perspectives related to vision, communications, and human behavioral changes. Those discussions are certainly valid, but I plan to tackle the topic from a more functional perspective and discuss strategies and activities as they apply to the team behind the platform.

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Topics: SharePoint Adoption, office 365 adoption, SharePoint 2013 End User Training, SharePoint 2016 End User Training, Office 365 End User Training, Caveman User Adoption Scorecard

How Microsoft Teams Simplifies Collaboration

Posted by Asif Rehmani on Oct 30, 2017 6:15:16 AM

 In many companies, employees engage in collaborative projects frequently. They attend multiple meetings, hold numerous conversations, move around a lot of documents, follow several processes, and end up using a variety of tools from different places.

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Topics: Office 365, Microsoft Teams,

Quick tour of the modern document library in SharePoint Online

Posted by Asif Rehmani on Oct 12, 2017 6:50:42 AM

The modern document library in SharePoint is still a work in progress. Folks still tell me at times that they flip between the classic and modern views to get the best of both. Over time, things will definitely stabilize and we'll have just one view to work with. For now though, it's best to be familiar with both.

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Topics: modern document library

What's New In VisualSP - October 10, 2017

Posted by Ricky Spears on Oct 10, 2017 8:13:16 AM

We've added two new features to VisualSP Online and nearly two dozen new Help Items.

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Topics: VisualSP Help System, VisualSP Online Help System, VisualSP Online Updates, Help Desk Tools

SharePoint 2016 Improves Your Business Output With Four Key Benefits

Posted by Alex Brown on Oct 10, 2017 5:58:52 AM

VisualSP founder and CEO Asif Rehmani wrote an article for CMSWire a while back on the virtues of migrating to SharePoint 2016. He explains that, while investment in any technology comes with challenges and issues, a move to SharePoint 2016 is a good one from a business output perspective.

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Topics: SharePoint 2016

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